Apex Weed Hub

Return Policy

At Apex Weed Hub, customer satisfaction and trust are our top priorities. If you experience any issues with your order, please review our return policy below:

Refunds and Returns

Eligibility: Refunds are available for orders not delivered or if the received product does not match the order placed.
Notification Period: Customers must notify us within 7 days of receipt of the order to qualify for a refund or return.
Process: To request a refund, contact our customer support with your order details and evidence of the issue.
Assessment: Our team will review the case and, if approved, process the refund promptly.
Conditions: Refunds are issued to the original payment method. Returned products (if applicable) must be unused and in their original packaging.

Exceptions

Orders that have been tampered with, damaged after delivery, or altered are not eligible for refunds.
Refunds are not granted for products that have been used or outside the 7-day notification window.

Privacy Policy

At Apex Weed Hub, protecting your privacy and personal information is our priority. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

Personal details such as name, email, shipping address, and payment information.
Order history and preferences.
Communication records with customer support.

How We Use Your Information

To process and fulfill your orders.
To improve our website and services.
To send updates, promotions, and important notices (with your consent).
To comply with legal obligations.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Sensitive payment information is secured through encrypted payment gateways.

Sharing Your Information

We do not sell or rent your personal data to third parties.
Data may be shared with trusted third-party service providers for order processing, payment processing, and delivery.

Your Rights

You have the right to access, update, or delete your personal information.
You can opt out of receiving promotional communications at any time.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic.
You can modify your browser settings to control cookie usage.

Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

Apex Weed Hub – Return Policy & Privacy Policy